Getting Started with Remote Support: Click on the link above to initiate a session, then enter the four digit code that you receive from us
An Applet will download. Run it. The example below shows the download in the lower left corner of the Chrome window. For Firefox, Edge, or Internet Explorer, the just run the file that has been downloaded.
Accept any User Account Control prompts. If a windows opens asking to allow the program through the firewall, allow it.
